The updater cannot update the program if it is running. For example, if you plan to update BassBox Pro, close it before you run the updater.
Always exit the program to be updated. Ideally, the only program that is running when you start the updater is Windows, itself. Exit all unnecessary programs before installing an update. over 3 Pro are not designed for a multi-user environment and switching user accounts to use the program or install an update can lead to various problems. This should be the same user account that was used when the program was first installed. Use a Windows user account with administrator privileges. If it has been a while since you last restarted Windows, restart your computer so you are using a fresh instance of Windows. The following suggestions should help you avoid most unnecessary problems: over Pro can “see” both the open-back and sealed-back drivers and it will display the entire total. BassBox Pro can only “see” the open-back drivers in the database so its total will be only the open-back total. Important: The driver database update page on our website lists two different totals for the database. Compare this number to the value listed on our website for the updated database. Then hover the mouse pointer over the “Drivers Found” list and the total number of drivers should be displayed. If a design is open, you can open the Driver Properties windows and click on the “Load from Database” button at the left bottom corner of the window. If a design is not open, you can launch the driver locator from the Edit menu with Edit > Database > Edit Driver Data or use the keyboard shortcut Ctrl+W. To determine if the driver database update was successful, first launch the program. The version number should match the latest update that you installed. The version number is located in the upper left corner just above the picture. 
over Pro.” from their respective Help menus.You can also view the title window any time while a program is running by selecting “About BassBox Pro.” or “About X
To determine if a program update was successful, check the version number displayed on the title window when the program is first launched. For the driver database, check the number of drivers in it. How do you know if an update has been successfully installed?īefore assuming that an update has failed, it is best to test it. Unfortunately, we occasionally receive reports that these updates, while appearing to install properly, do not seem to work because the old program or driver database still appears afterward. From time to time, we make maintenance updates of our programs and driver database available via our website.
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